IT Support Specialist (f/m/d)

Permanent employee, Full-time · Munich

About us
Italian Trulli

INNOVATION HAPPENS HERE

It is sometimes hectic, very exciting, and always fun! Every day, you will find yourself facing different challenges, learning new things, working on cutting-edge technology, and building cool, high tech products.
Are you excited to build things that matter within an organization that’s pushing the boundaries of 3D mapping and computer vision? We have some of the world's leading experts in computer vision, image processing, and 3D mapping, and we work side by side with academia to advance these fields. Join the team that’s making it all happen.
At the end of the day, you’ll have a great sense of accomplishment, having contributed to building something completely innovative at the frontier of today's technology.

WHAT WE OFFER

  • Take the chance to build & influence the performance of our high tech products instead of “only” running analyses or of doing “plain” software development
  • Use top notch IT equipment, including Bose headphones
  • Work closely with passionate, international & highly talented colleagues in a casual environment with flexible working hours
  • Find us in the heart of Munich, close to Stiglmaierplatz with great cafes, shops and subway around
  • Join your NavVis colleagues and continuously grow your biz/tech skills with courses from our internal “NavVis University” which brings you topics from expert internal & external trainers
  • Strong teams are built on strong bonds. Join us for bi-monthly BrownBag lunches, regular team-building activities, self-organized employee activities (sky is the limit on these!) and annual team off-sites
  • Take care of your well-being at work and enjoy our fully stocked kitchen with an original Italian coffee machine & all kinds of cereals and fruits
  
Our mission is to create software solutions for mapping entire buildings and creating realistic 3D representations such as maps, point clouds and panoramic images, based on cutting-edge technology in the area of robotics. We are a very international team and if you feel at home with software engineering and want to build something that finally makes indoors digital, this is the right place for you!
You will work on:
  • Serve as the first point of contact for NavVis employees seeking technical assistance
  • Determine the best solution based on the issue and details provided though our IT Service Desk platform
  • Maintain PC's and peripherals including printers
  • Prepare hardware, software and networking configuration for new users
  • Troubleshooting of hardware / software issues for PC, mobile devices and network devices
  • Identify and suggest possible improvements on procedures
  • Record, track and document issues
You have:
  • Proven experience as a help desk technician
  • Tech savvy with working knowledge of office automation products
  • Experience with operating systems (Windows, Linux or macOS)
  • Very good understanding of IT systems and applications
  • A passion in tackling and solving technical issues
  • Excellent communication skills
  • Proficiency in English
We will be thrilled if you have:
  • Command-line experience with Linux
  • JIRA, Confluence, Bitbucket experience
  • Active Directory basic management
  • Office 365 experience

Your application

Thank you for considering a career at NavVis. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to position@navvis.com.

Please upload any documents that you want to include with your application. CV and cover letter are required, and you should also attach copies of your references and certificates.
In order to upload multiple files, please select them in one go by using the CTRL key on Windows or the CMD key on Mac.